John Moore and Julie Taylor

Caring about our customers

Here are some of the comments we’ve received recently from happy MAPIO Financial customers.

We care and we listen to what you want.

The MAPIO FINANCIAL Team
Julie (MAPIO) was an absolute pleasure to deal with and what a fantastic decision I made in deciding to let her deal with my financial affairs. My particular position in the housing market was quite complex due to my age and occupation but Julie worked tirelessly and quite quickly sourced me a suitable mortgage. She showed professionalism throughout and unlike some always kept me updated and in the loop, a very important factor when trying to purchase a property your determined to get ! I would have no hesitation in recommending Julie Taylors services, first class from start to finish.
Gary Penrose (January 2024)
Julie is a great mortgage advisor. She put me at ease and talked through my options. Wonderful service and would deal with again
Amanda Smith (December 2023)
Myself and my partner have used Julie since day one. Julie has lots of knowledge and guided us to make the right decisions. She made the whole process feel a lot easier and everything went smoothly! Thank you very much for helping us and making everything a lot more simple! See you very soon. Becky and Jonny Update from 17th nov 23- It’s been years since we have seen Julie and she remembered us instantly. Julie explained all the different options perfectly and made the process of remortgaging extremely easily. Thank you for being here for us, see you again soon.
Becky Black (November 2023)
Julie at MAPIO was amazing from start to finish! We were recommended Julie for securing our mortgage from close friends and we were not disappointed! As first-time buyers we were nervous about buying and the whole process, but Julie provided guidance throughout, taking huge amounts of pressure off of us. From last minute appointments and emails to getting us the best mortgage deal as rates began to drop whilst we waited for solicitors to do their checks. The entire mortgage process was smooth and stress free and Julie communicated clearly and quickly throughout (unheard of when buying a house really!) We cannot thank Julie enough for all she has done helping us in securing our first home and cannot recommend Julie and Mapio enough!
Lauren Rawlins (November 2023)
Julie was amazing with the help and support she provided. Sorted a last minute agreement in principle for us working rather unsociable hours to help us secure the property we wanted, and guided us through unknown waters as first time buyers. Couldn’t recommend the service she provided more!
James Abraham (September 2023)
Julie was incredible from start to finish, fitting us in for last minute appointments to beat rate increases, guiding us through the whole house buying process as first-time buyers, and generally making the entire mortgage application process as smooth as it could be. Julie also went above and beyond researching insurance options for us, managing to find us the best coverage options to suit our budget. We can’t recommend highly enough.
Ruan Guy (August 2023)
Julie was absolutely fantastic at helping me secure a mortgage. Throughout the process, Julie ensured she explained everything thoroughly so that I understood the different steps. Julie sent regular updates and often checked in to see if I had any questions or needed any further support. She offered convenient calls to suit my busy work schedule which I really appreciated. Julie went above and beyond, and I could not be more grateful for all of her help and support. I wouldn’t hesitate to recommend Julie and MAPIO Financial Services. A huge thank you! Rose
Rose Newson (July 2023)
Julie has been an absolute star helping us with our mortgage and life insurance. I have used Julie’s services several times and she always gone the extra mile to find the best deals and explain these in an easy to understand way. I can’t recommend her highly enough.
Mark (June 2023)
We recently purchased a property and the mortgage advice we received from John was accurate, helpful and clear. He helped us with some complex issues and was incredibly patient despite our application being very time consuming in the end. We really appreciate the effort he put in to helping us through the application and wouldn’t hesitate to recommend MAPIO or use them again.
Lilly Taylor (June 2023)
We have remortgaged with John a couple of times now, and even though we ended up having to deal with HSBC direct this time, he was still very helpful. Would definitely recommend.
Mike Sowerbutts (May 2023)
Excellent all round service. Julie clarified everything, thank you again!!
Ben Redpath (May 2023)
Julie has been amazing and went above and beyond for me! Thank you so much!
Sophie Banks (May 2023)
Julie helped me get my first-time buyers mortgage and protection and I cannot thank her enough on what was an eventful journey (thanks to the mini-budget). She explained everything to me and was on the end of the phone at any time to answer any questions, I cannot recommend Julie and MAPIO enough.
Jonny Ham (May 2023)
We would like to express our heartfelt gratitude to all of the team at MAPIO Financial who supported us through buying and selling our property. Our mortgage advisor, Julie Taylor, was incredible and amazing as she supported us through every step of the mortgage application process, ensuring we understood all of the jargon, while securing us the best rate using specialist software. Julie also supported us in our application for life insurance, while also helping us to complete the many solicitor forms associated with buying a property – this was a great help! We had full confidence throughout the house-buying process that we were being given the best possible advice. Julie brings a down to earth, honest and compassionate approach that makes you feel immediately at ease and reassured – she really does know her stuff and you cannot put a price on years of expertise and knowledge! We would highly recommend MAPIO to anyone seeking financial advice or needing support in buying a house – you won’t be disappointed! We’d give 10 stars if we could – what an outstanding service!! Thank you for all your help and support! Richard & Sophie
Richard Dearden (April 2023)
We have been working with Julie for a few years now and she has helped us with both house purchases and remortgage and also helped us with life insurance and critical illness cover. The service and expertise we’ve received from Julie has been exceptional – we have no doubt that she gives outstanding advice specific to our situation. She always takes time to discuss any changes in circumstances, what we are wanting to achieve and talks us through the different options. Nothing is ever too much trouble for her, and we have regularly contacted her for her advice. Julie is absolutely the best advisor we have come across, and we regularly recommend her services, and will not hesitate to come back to her in future.
Alethea Morton (April 2023)
John was recommended to me by a friend who had used MAPIO twice and as someone who is a FTB getting a recommendation or guidance in any direction can be a huge weight off your shoulders. This weight was even more removed when I spoke to John for the first time with a 1 hour introductory call. In that short time frame he managed to add clarity to every aspect of the home buying process, give me a clear and understandable set of expectations and most importantly for me, a very clear roadmap filled with next steps. Perhaps most impressively me and my partner have not only 1 but 3 sets of circumstances that make the buying process a minefield of complexity. John however didn’t have any problem hearing the circumstances and being able to instantly identify the problem and match it with a solution to calm any worries on my end. I left our call with a very very clear vision and understanding.
James Drake (April 2023)
Julie was so great with our most recent house purchase. Helpful advice, spotted a few problems before they happened and also maintained brilliant communication throughout. Thoroughly recommended!
Joe Rowland (March 2023)
At a very uncertain time in the mortgage market with rates moving all over the place John worked really hard to find us the best possible deal. When rates came down again in the new year he got us an even better rate on the same product a few weeks before we exchanged – resulting in thousands of pounds of savings over the 5 year fixed term. John knows everything there is to know about mortgages and patiently answered all of our questions. His primary concern was always making sure that the mortgage was a good fit for us. In addition he was always quick to respond to enquiries and kept us updated every step of the way. I would not hesitate to recommend MAPIO Financial to anyone. I will be coming back in the future for anything mortgage related. Fantastic service.
Daniel Adams (February 2023)
I worked with Julie Taylor at MAPIO Financial to get my recent mortgage offer and I couldn’t recommend her more highly. Julie is highly professional and amazing at what she does, plus she’s a real joy to work with. I was a ‘challenging’ case from the start, but Julie very quickly scoured the market and found the best deal possible for me. She then went well above and beyond my expectations of customer service when the product was being pulled from the market at short notice. She pulled out all the stops to get the application in and held the company to account in getting it secured despite a massive backlog. Huge thanks, much appreciated!
Anna Shouksmith (February 2023)
Julie has been amazing from start to finish. This is the 2nd time we have used Julie following our house move a few years ago, so we knew she would be amazing and she didn’t disappoint. Right from the first moment when she fitted us in at super short notice to make sure we didn’t lose a mortgage rate through to completion – 5*
Paul Everson (February 2023)
Julie our adviser was through and dedicated to finding us the best possible package for our specific circumstances and worked tirelessly to find it. Thanks Julie. Can’t recommend you enough 🙂
Aron Tindale (February 2023)
We found Julie at MAPIO a lifesaver for us. She was able to find us a mortgage to buy our house and sorted everything out. It was also a very good deal and we very very happy with how she was able to organise everything. Would 100% recommend! Thanks again.
Tom Blackaby (January 2023)
We can’t recommend Julie highly enough. She has supported us over a number of years now with buy to let and residential remortgages and our recent house purchase. She is always thorough in her enquiries and explanations of all the mortgage options available so we can make informed decisions appropriate to our circumstances. Our recent house purchase wasn’t straightforward and we had to change our requirements a few times before we completed. Julie took the stress out of the process – she was always available to answer queries, gave timely progress updates and was quick to respond and turn things round at short notice. Julie is brilliant and we have recommended her to friends who give the same feedback. She will always be our go to person for anything and everything mortgage related.
Nicola Hetherton (January 2023)
Julie at MAPIO is amazing. She has been supporting us to find the perfect mortgage with our changing family circumstances for many years and she has always worked so hard to get the best deal and advice! With the ever changing cost of living and change in mortgage rates it is a difficult time for anyone to buy a home, but Julie has supported us to ensure as a family we are perfectly placed to manage our finances and buy the perfect home. We wouldn’t go to anyone else and will continue to be customers for as long as possible!
Victoria Powell (November 2022)
Julie Taylor is simply the best, no other word for it, worked with her many times before. I couldn’t keep on top of our mortgage without her help and guidance and she is not only a respected advisor in my eyes but I would consider her a wonderful friend too. If you want someone to give you an honest guided answer she’s your superhero!
Libbie Waddleton (November 2022)
We have been working with Julie for a few years now and she has helped us with both house purchases and remortgage and also helped us with life insurance and critical illness cover. The service and expertise we’ve received from Julie has been exceptional – we have no doubt that she gives outstanding advice specific to our situation. She always takes time to discuss any changes in circumstances, what we are wanting to achieve and talks us through the different options. Nothing is ever too much trouble for her, and we have regularly contacted her for her advice. Julie is absolutely the best advisor we have come across, and we regularly recommend her services, and will not hesitate to come back to her in future.
Alethea Morton (October 2022)
John has helped me numerous times over the years when re-mortgaging or moving home. Every time he is attentive, diligent and offers tailored advice to suit your circumstances. I have referred several friends to John who have said the exact same thing. I would not hesitate to recommend him again. Thanks again for your continued advice and support John!
Tom Brown (September 2022)
Julie at MAPIO in York was absolutely amazing in helping us to purchase our new home. From start to finish she was fantastic, we would definitely recommend her 😊
Caroline (September 2022)
We went with Julie when buying our first home. She was incredibly supportive and helpful throughout. We would absolutely recommend her and will be to everyone we know!
Yasmin Bowerman (July 2022)
Fantastic personalized service which I would highly recommend
Andrew Bates (July 2022)