John Moore and Julie Taylor

Caring about our customers

Here are some of the comments we’ve received recently from happy MAPIO customers…

We care and we listen to what you want.

The MAPIO Team
Julie Taylor has helped us with two mortgages. Absolutely fantastic service – got us fantastic products, very responsive and incredibly personable. If you are looking for a mortgage adviser I would thoroughly recommend her. 5 plus stars!! Thank you.
Catherine Ellis (March 2021)
I had my current mortgage arranged by John a couple of years ago and I have been very happy with it. He contacted me recently as the deal is about to end and we had a good discussion about what I need from my next mortgage. John reviewed the market and my options and we agreed the best product for me. He then did some further research to determine how best for me to manage the move and we had another chat to confirm the way forward. I really feel that he has gone the extra mile for me and put my needs first. I would highly recommend this business.
Angela Frankland (March 2021)
Excellent service as always. I think John Moore has arranged pretty much every mortgage I’ve ever had – and I don’t know what I’d do without him! He’s brilliant, always so helpful and patient, no matter how many silly questions we manage to come up with. He’s so knowledgable and always knows exactly what product is right for you, which makes the whole mortgage process pain free. Thank you so much John!
Sophie Evans (February 2021)
I can’t recommend John Moore highly enough! I had contacted MAPIO to re-mortgage & his calmness, kindness & professionalism shone from the outset. His advice was outstanding, and he was entirely responsible for the superb outcome. I felt very well looked after – & would (& already have) recommend John & MAPIO without hesitation.
Sarah Durston (February 2021)
This is the second time Julie had helped with a mortgage and house sale / purchase. Both times were absolutely seamless and Julie went the extra mile to help wherever she could. I would definitely recommend.
Jonathan Rix (February 2021)
Julie Taylor was excellent, finding exactly the right mortgage, and moving everything through the process quickly & efficiently. Highly recommended
Raymond Dudding (February 2021)
Wow, what can I say professional and personal service. Nothing too much and even the novice questions I asked were always treated with respect and understanding, that as a customer, she understood what was important to me. In a subject world I had no idea about Julie’s expertise shone throughout. I can’t thank Julie enough, and I would most certainly recommend her to everyone who needs advice. Thank you for your kind, honest, expertise and support in this matter. Even the sensitive stuff.
Phil Dickins (January 2021)
Amazing service once again. Julie helped to complete my first mortgage just over six years ago and has now just completed our remortgage with a capital raise at the same time. Julie has been very helpful, is extremely knowledgeable and a very kind person who went above and beyond to assist us. Julie also did a great job finding us life cover, comparing many different company’s and requirements to find us the best option. Highly recommended to anybody looking for mortgage and insurance advice. Thank you so much. Jamie.
Jamie Varley (January 2021)
Excellent service received once again from Julie Taylor. Julie first helped us with our mortgage two years ago to get our dream home and was fantastic! So we didn’t hesitate to go to her again recently when we were due to remortgage. Julie’s knowledge is exceptional-her assistance not just with our main mortgage but also our buy to let properties is invaluable. Nothing is ever too much trouble for Julie, she always goes above and beyond to help. And most importantly, she is a truly lovely person who we wish we could speak to more often than just at remortgage time! Would highly recommend Julie and Mapio to anyone needing help and advice with property financing.
Sarah Champion (January 2021)
Me & my partner had the pleasure of having Julie Taylor help us in purchasing our first home. Not only does Julie have incredible knowledge of the property/mortgage business, she is also a truly lovely lady. She is polite, compassionate and will always strive to find you the best deal out there. After our first mortgage contract was due to expire, Julie was on the phone ready to help get us the best deal for our next contract, without us asking. We have recommended her to every single one of our friends looking to buy either their first home or a new one. Without her help, buying our first home would definitely have been harder. She quickly became one of the best investments we’ve made and we cannot thank her enough for all she’s done for us.
Chris Metcalfe (January 2021)
Julie was a great help throughout the process, which is exactly what we needed as first time buyers. No question that we had went unanswered, and Julie was sure to update her colleagues on our case if she was out of the office at any point, meaning that we were never left in the lurch. Highly recommended.
Jack Spivey (December 2020)
Brilliant complete service. Julie kept us fully informed on applications and progress. She didn’t push things onto us or pressure certain services, she just answered our questions and made the whole process very easy.
Dave Burton (December 2020)
Julie has recently dealt with our mortgage and life cover and she is absolutely brilliant at her job! We couldn’t of got our mortgage with out her, she really did go above and beyond to help us get what we wanted and we really do appreciate it after many occasions it looked very doubtful. Extremely professional friendly and I could not recommend her enough.
Tom Barren (December 2020)
A big thank you to Julie she has helped me out so much and I wouldn’t go anywhere else. Fantastic a full 5 star so professional and she made me feel more a friend than a client.
James Owen (December 2020)
From my initial contact until completion Julie Taylor was fantastic. She kept me up to date on how the process was moving along and as soon as she had any new news she made immediate contact. Julie was professional, friendly and always showed an interest in my understanding of the remortgage process. I have recommended Julie and Mapio to friends and family, and will definitely be a returning customer in the future.
Steve Kelly (November 2020)
Our full experience was brilliant, Julie at MAPIO made the experience of buying our first home together stress-free! Simple and transparent advice plus guidance on rates and figures from start to finish! They handled everything for us, their service offers it all, truly professional with a personal touch!
Rachel Schofield (November 2020)
Julie has been absolutely fantastic in dealing with our remortgage and looking at our borrowing options when we moved homes. She is not only professional, knowledgeable and brilliant at what she does, she is really friendly and a pleasure to work with. She is always punctual and has always responded to any queries promptly. We have recommended Julie to a few of our friends who have also been extremely happy with her work. She has always found us the best rates available to us and explored all our lending options. Julie also assisted us with our life insurance policies which has given us peace of mind, that we have good cover in place if the worst ever were to happen. We will definitely be using Julie again in the future. We couldn’t recommend her enough, she’s brilliant! Thanks again Julie.
Sara Goldsmith (November 2020)
Julie has been the light in the darkness, that is the madness of house purchasing. I truly believe we would not have been successful without her. Julie – was able to speak in a jargon free way which ensured we could understand processes that where alien to us. Julie excelled in managing the multitude of parties involved, constantly ensuring that we progressed. We have no hesitation in recommending her services, and will ensure we do so when renewing products in the future. Thank you Julie
Andrew Kimberley (October 2020)
Brilliant from start to finish, every step outlined from the beginning which was needed for my first property
Luke Laverack (September 2020)
Very good and professional services from Julie at MAPIO. Would highly recommend.
Nathan Richmond (September 2020)
MAPIO have quickly become our trusted advisors for managing our newly established property investment portfolio. Julie guided us through our options and provided invaluable advice throughout the process. We look forward to continuing to work with MAPIO in the future.
James Pawson (August 2020)
Julie was fantastic! Really helpful, quick to answer any questions I had, very supportive and helped make quite a stressful process much easier. I’d definitely recommend using MAPIO.
Mark Whitelock (August 2020)
Cannot recommend enough – Julie Taylor is so helpful, so responsive, and so patient! As a first time buyer, she reassured me every step of the way and nothing was too much trouble for her. Answered all of my questions (of which there were many!!) promptly and efficiently, kept me updated on progress every step of the way and went above and beyond to help the process go as smoothly as possible. Thank you so much!
Gemma Spivey
My daughter has recently made her first property purchase and was introduced to Julie Taylor at MAPIO Finance by the Estate Agent. Julie’s level of service was excellent, more importantly, her overall support to a first time buyer along with advice was first-class, giving a level of reassurance and confidence along the way. I would have no hesitation in recommending her services to anyone in a similar position.
Martin Spivey
Julie was amazing in helping us remortgage. We could not recommend MAPIO highly enough, all products were well explained. Julie was always at the end of the phone or on email to help when we required.
Graham Flack
What a star Julie is! Professional and personable, she took the time to understand what we required as a family. Despite challenging software from mortgage providers, she went above and beyond in meeting our needs efficiently and always with a smile. Julie consistently kept us up to date with requirements and even when she had fulfilled her role, she still ensured to make contact to ensure we were doing ok- taking time out of her busy schedule to resolve issues that were not her doing. I know where I’ll be going next and every time I need any financial advice. I loved our chats too. Thank you Julie 😊
Holly Thorpe
Would highly recommend this company. Julie was so helpful with every part of our journey and could not of got through it without her help
Kerry Gilbert
Just wanted to say how impressed I was with Julie & the guidance / information she gave me about my mortgage & protection. Really clear, friendly & professional – a pleasure to deal with!
Natalie Baker
I would highly recommend MAPIO Financial as a company. John and the team have a wealth of experience spanning 40 years. I took out my mortgage and re-mortgage with John and he was clear, transparent and managed to get us on the best deal possible which saved us a lot of money in the long run. Even during COVID-19 they are still working and helping their customers with their needs during this tough time for everybody. If you want the best mortgage deal go to these guys. There has never been a better time to do this with the lowest mortgage rates ever.
Mirza Fazlic
Fantastic Service, was meant to go into store for appointment but had to rearrange to do everything by phone. Julie gave me a clear breakdown of what was available and allowed me time to think and process the information. Julie then sorted all paperwork out etc. The whole process was quick and easy, I would definitely recommend.
Lauren Bean
Myself and my partner have used Julie since day one. Julie has lots of knowledge and guided us to make the right decisions. She made the whole process feel a lot easier and everything went smoothly! Thank you very much for helping us and making everything a lot more simple! See you very soon. Becky and Jonny
Becky Black
John’s politeness, clarity and flexibility were very much appreciated and he did an amazing job! Thank you John!
Mr L, York
Julie Taylor puts her heart and soul in doing the best for her customers and has helped me twice now.
Mrs H, York
Julie genuinely goes above and beyond to make all processes with our mortgage straightforward. She is brilliant to work with; responsive, knowledgeable and really cared about us getting the best deal. We wouldn’t consider going to anyone else!
Mr Harper, York
Deep thanks to Julie for your time and explanations that helped us a great deal to understand our situation as far as mortgage is concerned. She was very clear in her explanations and took the necessary time to support us. Thumbs up!!!
Epiney Chantal
Fantastic service. Would highly recommend Julie and her team.
Nikki Smith
Excellent advice and really well informed. The process of renewing my mortgage was very efficient and completely stress free.
David Friend
As clueless first time buyers, Julie helped us arrange our first mortgage in 2013 and we’ve gone back to her twice now – We wouldn’t go with anyone else! Julie has been flexible & accommodating with appointments, given us sufficient time & support to help us make informed decisions in the relatively alien world of mortgages. She has kept us up to date with all developments and has made the process of arranging a mortgage straight forward and simple. Her professionalism, friendly demeanour & knowledge base is a huge credit to Mapio and we look forward to dealing with her and Mapio in the future.
Mark Fearnley
John helped us arrange our first mortgage in 2016 and we have been back to him twice since to review our deal. We wouldn’t use anyone else and would recommend him to anyone. John is extremely experienced and makes the process of arranging a mortgage easy and completely stress free.
Vicky Etherington
We used Mapio Finance when we re-mortgaged and they were fantastic. We were contacted regularly with updates and told what would happen next. Would highly recommend using them. Fantastic service.
Julie Stanyon
Julie Taylor helped me buy my first house 2 years ago and has just helped me re mortgage again! Julie is very helpful and always answers any questions I have with understanding what is going on with the whole process, Thank you Julie for all your help!
Esme Middleton
(To John) I just wanted to write and say a big thank you from myself and Paula for all your help and support through our recent remortgage. Thanks to your advice I have managed to secure a better deal than my previous lender was prepared to give and with the added complications of owning my own business and therefore the additional information required this was not something I think I could have achieved on my own. Thank you again.
Jonathan Clark
John has provided a fantastic service for a number of years for all things Mortgage related. From being nervous first time buyers to taking us through remortgages his knowledge and professionalism has been invaluable. He has been flexible to our needs and diligent in service ensuring we are clear understanding of risk and benefits. All round a fantastic experience! Thank you!
Chris Hough
Julie helped me get a mortgage after my divorce while I was going through a very stressful time, she made everything seem simple and less stressful. A few years later and a change of circumstances and she helped me and my new husband get a mortgage together. Always helpful.
Kerry Spruyt
Julie Taylor was recommended by a family friend and I have to say, she was superb! Moving house and changing mortgages can be a stressful time but Julie found us a mortgage that was exactly what we were looking for, and best of all, she explained the small print and complicated parts so we could understand it! Her communication and professionalism was excellent – highly recommended.
Kylie Gilson
Julie got us an amazing deal that we could never have managed ourselves. Julie explained every step and made it such an easy process. Would definitely recommend to anybody. Thank you.
Laura Brian
Firstly, I’d just like to thank MAPIO, and specifically Julie Taylor, for their help on my latest house purchase. I genuinely couldn’t recommend them highly enough! This is the third time I’ve used Julie and having had mixed experiences with other advisors in the past I can honestly say that I now wouldn’t want to use anybody else. For me, having clear and open advice with no hidden agendas (or fees) is priceless. Julies down to earth, honest, and approachable style, combined with her wealth of knowledge, and years of experience is the perfect formulation. But beyond anything else, Julie’s greatest attribute is that she invests herself and genuinely cares about each of her clients and wants the best for them. If you’re looking for financial/mortgage advice I strongly advise getting in touch!
Tom Shouksmith
John Moore, I couldn’t recommend him enough, the time and patience he put in to helping me was above and beyond, contacting outside agencies and being very efficient, thanks so much for everything, Diane.
Diane Dinsdale
We had the pleasure of dealing with Julie Taylor for arranging our mortgage and life insurance. Thoroughly professional, knowledgeable, and friendly, we felt she went above and beyond to help us. Extremely happy with the service and would recommend to anyone!
C Hall
Julie Taylor is wonderful. She is incredibly helpful, goes the extra mile and has a great way of explaining everything so they are easy to understand. She helped us through a tricky move and using her contacts we were able to hit our move date. I don’t hesitate to recommend her & MAPIO & quite simply wouldn’t consider using anyone else.
Gillian Allan
I found the whole remortgage process stress free and easy thanks to Julie Taylor. Would recommend to anyone and look forward to remortgage in the future.
Rob Hayden
I can’t speak for the company but I can say that I have been using Julie Taylor for mortgages and associated life and critical illness since 2011 and I would have no hesitation in recommending her. If MAPIO is reflective of her then they should do well.
Maguire Agnew
Julie is fab, and such a brilliant asset to the company. We have seen her many times before. She is friendly, down to earth, approachable and extremely efficient at her job. During the appointment you don’t ever feel rushed. Julie always offers her honest opinions but she isn’t pushy and never forces decisions on you, she always lets you decide what’s best for you. She is great at maintaining communication with you throughout all the process. We would recommend her to anyone and will definitely be using her again! – Sarah & John
Sarah Johnson
Julie Taylor is simply the best, no other word for it, worked with her many times before and with this new service I bet it will be even better. Honest and trust worthy and tells it how it is even the bits you’d not considered.
Libbie Waddleton
Awesome service from Julie. Professional, friendly, knows her stuff and nothing is too much trouble. We wouldn’t use anyone else when it comes to (re)mortgaging
Nic Colley
Julie Taylor is excellent. Her advice was helpful, friendly, straightforward, and made the whole remortgage process easy and stress-free. I wouldn’t hesitate to recommend her to anyone needing mortgage advice.
Sandy Macdonald
Just wanted to say thank you for all your hard work and understanding whilst we were trying to get our mortgage. It was much appreciated and we wouldn’t hesitate to recommend you.
Miss K, Stamford Bridge
Thank you so much for all of your help, we really appreciate it.
Mr Davison, Dringhouses
Thank you so much for helping me get my foot on the ladder! I’m so grateful for all your help in making a seemingly impossible thing possible. Thanks for your support along the way in stressful times.
Miss H, Clifton Moor
Many thanks for your advice and support with the re mortgage. It was greatly appreciated. Here’s hoping the next one is more straight forward!
Miss S, South Bank
Thank you so much for helping me to get my first mortgage, I really appreciate your help.
Miss M, Wilberfoss
Thank you so much for all your help and support whilst buying my first house! You’ve really helped me and I really appreciate everything.
Mr Smith, Hull
Many thanks for all your help to navigate our way through our house purchase.
Mr J, Holgate
We wanted to say a huge thank you, without your help and support we would not have been able to move house. We are so very grateful for everything. We look forward to working with you in the future and we are very happy in our new home
Mrs S, Acomb
Julie is simply the best, she’ll highlight all the nitty gritty that you may not have thought of (especially as a first time buyer) and is honest and full of guidance when you’re feeling a bit clueless. I have refused to use anyone else since meeting Julie she is helpful and really bends over backwards to help. She will always guide to the best of her ability and limitations within the role.
Miss W Fulford
Julie has been amazing throughout the whole process. Such a good human approach, Julie could tell that I knew little getting a mortgage and she helped me understand everything in a very simple way. Honestly, without her I think I would have gone insane trying to buy a place. Met with 2 advisors before her and they seemed to push towards things I couldn’t afford, never checked in and basically made me feel like I was taking up there time. Julie knew her stuff, understood my budget, emailed to check in and was generally fantastic. Her approach of talking with me and not ‘at’ me meant I understood what was being said and made sure it was a 2 way conversation.
Mr A, Heworth
I find John is always very professional yet approachable. He is methodical in his work and is always very responsive in communications.
Miss S, Acomb
Julie is a fantastic advisor and I would recommend her to anybody, can’t fault the service she provided!!
Mr K, Huntington