Recommendations

Image of Julie Taylor on the York Shambles

Caring about our customers

Here are some of the comments we’ve received recently from happy MAPIO Financial customers.

MAPIO Quote

We care and we listen to what you want.

– the mapio FINANCIAL team

Posted on Google Google
Oliver Telfor
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rob and the team at MAPIO were brilliant from start to finish. Buying a house can be a stressful and complicated process, but Rob made everything feel straightforward. He took the time to clearly explain the finances, mortgage options, rates, repayments and what everything meant for us, helping us not only secure our new home but also understand how we can bring our two mortgages together over the coming years. What really stood out was his approach. Rob is friendly, approachable and refreshingly down-to-earth. He covers everything you need to talk about without making things feel overly complicated, which was exactly what we were looking for. We didn't want someone who was just focused on the numbers and making it a transaction, and Rob went above and beyond throughout the entire process. He was also incredibly helpful when discussing life insurance, critical illness cover and income protection. These can be complicated topics, but he explained them clearly, answered all our questions and never minded going back over something if we needed further clarification. Along the way, he also helped us understand survey results, fees, and various other parts of the house-buying process that we weren't familiar with, giving us confidence at every stage. A particularly nice touch was receiving a handwritten card when we completed on the house. It was a small gesture, but it meant a lot and felt far more personal than the standard corporate gift or automated message. Overall, Rob was fantastic to work with. He made what could have been a stressful experience feel manageable, gave us confidence throughout the process and was always on hand when we needed advice. I would recommend both Rob and Mapio Financial to anyone looking for mortgage and financial advice. Five stars from us. ⭐⭐⭐⭐⭐
Posted on Google Google
Lindsay Richardson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service from Julie, as always. Julie has helped me obtain a mortgage for 3 house moves now and a remortgage too. She is always super friendly, supportive and knows her stuff too. Goes the extra mile and after being in touch for over 6 years, feels like she really cares helping us progress up the property ladder and get the best deal. Thanks so much x
Posted on Google Google
Mia Doshi Prichard
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My partner and I have recently bought our first house and quite simply cannot thank Julie at MAPIO enough. She’s been absolutely amazing throughout the process, explaining things clearly from the offset and answering many of our question before we could even think of them! From guidance about mortgages - and letting us know of any better deals that have come up - through to life and critical illness insurance, Julie has gone above and beyond. We cannot recommend MAPIO enough.
Posted on Google Google
Toby Laurie
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Julie is incredible, from our very first meeting right the way through to getting our moving date. As first time buyers it was very daunting having never dealt with mortgages and different insurances, however Julie made this very easy for us and everything was explained perfectly. She is very flexible and accommodating with meetings and always very quick at responding to email enquiries. We look forward to using Mapio again in the future. Thank you Julie!
Posted on Google Google
Lauren Ferrige
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Julie has helped us with mortgage advice for a number of years and is always pleasure to deal with. She makes everything clear to understand and has always provided excellent advice. She is quick to respond to queries and is extremely patient. Would 100% recommend
Posted on Google Google
Glen Smith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Julie Taylor is so knowledgeable, reliable and communicative, and we couldn’t have asked for a better mortgage advisor for our recent house purchase in York. Our mortgage application was honestly the least stressful part of the entire house-buying process, all thanks to Julie’s expertise! We really appreciate her personal, compassionate, yet no-nonsense approach - we felt like we were in safe hands from start to finish. Highly recommend MAPIO Financial.
Posted on Google Google
Mark Geeson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Returning to see Julie for our fourth mortgage deal in 16 years says something; she has always been absolutely fantastic throughout each process. She took the time to understand our circumstances, clearly explained all our options, and worked incredibly hard to find us a great new mortgage deal. Julie was friendly, knowledgeable and patient. Her support made what could have been a stressful experience feel straightforward and reassuring. We are truly grateful for everything she did and would wholeheartedly recommend Julie to anyone looking for a trustworthy and dedicated mortgage adviser.
Posted on Google Google
Lilly Taylor
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently spoke to Rob for mortgage advice and the service he provided was extremely thorough and kind. This is the second time we've received advice through Mapio, and although our previous advisor retired, we've continued to receive exemplary service. We would thoroughly recommend Mapio, who have been absolutely brilliant to deal with.
Posted on Google Google
Katie S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Julie from MAPIO was our mortgage broker and also sorted out our life insurance. She was the ideal broker for a first time buyer because she explained everything in easily understandable terms, and always nudged us in case we had forgotten some part of the process. I was really glad to have her in our corner because she was hell-bent on getting us the best deals possible, and worked so hard for us at every stage. She deserves all the stars! ✨✨✨
Posted on Google Google
Ian Gordon
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As first-time buyers, we had a wonderful experience with Julie from start to finish. She was always on hand with answers to our questions. Always available for meetings/calls. And punctual, too! She's friendly and approachable, and incredibly patient when bombarded with banal queries! We wouldn't hesitate to recommend Julie, particularly if your circumstances are out of the ordinary -- she'll go the extra mile and ensure that you get what's right for you. Nothing is too much trouble. In fact, we're looking forward to future meetings and dealings with Julie -- always a pleasure!

We have over 150 5* star Google Reviews