Caring about our customers
Here are some of the comments we’ve received recently from happy MAPIO Financial customers.
We care and we listen to what you want.
The MAPIO FINANCIAL Team
Trustindex verifies that the original source of the review is Google. I recently bought my first house and Julie helped me through the whole process. She was readily available any time I needed and was more than happy to explain concepts I was unfamiliar with. Definitely recommend Mapio and Julie to anyone who is FTB or otherwise.Trustindex verifies that the original source of the review is Google. Julie Taylor at Mapio was fantastic in helping me with my mortgage. She is very knowledgeable and got the best deal for my circumstances. Throughout the process, Julie kept me up-to-date and informed and was always available to answer my queries. The rest of team at Mapio were great too, unfailingly professional and polite in my communications with them. Choosing Mapio Financial was the best decision I made in the property buying process. Thanks again to Julie and all the team at Mapio.Trustindex verifies that the original source of the review is Google. A special mention to Julie Taylor who has made our house buying experience (as first time buyers) seamless. Julie was incredibly knowledgeable, friendly, helpful and supportive throughout the entire process - we couldn’t have done it without her!Trustindex verifies that the original source of the review is Google. Went to see Julie at MAPIO as we always get a great service. We are always looked after and made to feel welcome. Julie is excellent and always goes the extra mile to help out. Would very much recommend. See you in 5 years.Trustindex verifies that the original source of the review is Google. Julie at Mapio has been amazing. She made the whole process so easy and stress free we really believe that without her help and support, we really would never have completed with this house. The odds were certainly against us throughout the whole process. Julie's wisdom and expert knowledge, gave us the trust to continue. We couldn't recommend this lady and her team at Mapio Financial enough. They truly are a 5 Star quality service.Trustindex verifies that the original source of the review is Google. Julie helped us with a long and drawn out property purchase last year, as first time buyers. She went above and beyond in all regards: She fit us in at short notice, made herself available for any follow up questions we had and was happy to have calls whenever anything came up, to go through in depth. She was proactive and encouraging, getting in touch when there were developments or delays, to discuss our options. She was extremely knowledgeable - providing both advice from her long career in the industry and also recent lender attitudes and preferences, mortgage rate changes, approval times, and mortgage and banking features available with each lender. She took the time to listen to what we wanted, before making any recommendations and clearly explained the implications of each choice. She never pushed or influenced us away from our preferences and explained both the advantages and disadvantages of our options. She was extremely effective, knowing when to follow up, what resources to consult, who to speak to at each lender and how to handle each development. She managed submitting several applications, extensions and follow-up queries and updates for us over the course of the year. She collected and checked our documents before submitting, fixing issues we had overlooked or misunderstood, to ensure a smooth approval process from the lenders. And then was very quick to submit and keep things moving. We couldn't recommend Julie enough.Trustindex verifies that the original source of the review is Google. We worked with Julie for over 18 months and honestly couldn’t have done it without her. She’s been incredibly helpful, knowledgeable and supportive throughout what could have been a very stressful process. Thanks to her, everything felt far more manageable and even enjoyable at times! We’re so grateful for all her guidance and would absolutely recommend her to anyone looking for expert, friendly advice. Thank you, Julie!Trustindex verifies that the original source of the review is Google. Following on from my review 4 years ago below, I have since been able to speak with Julie about our current mortgage deal coming to an end. Just like all those years ago, Julie remains so professional and helpful-going out of her way to be supportive and assist where she can. I have used advisors in the past, but none as likeable, lovely and loyal as Julie. Her advice has enabled me to begin to make decisions with more clarity and I thank her once again for her efforts. Thank you, Holly x What a star Julie is! Professional and personable, she took the time to understand what we required as a family. Despite challenging software from mortgage providers, she went above and beyond in meeting our needs efficiently and always with a smile. Julie consistently kept us up to date with requirements and even when she had fulfilled her role, she still ensured to make contact to ensure we were doing ok- taking time out of her busy schedule to resolve issues that were not her doing. I know where I’ll be going next and every time I need any financial advice. I loved our chats too. Thank you Julie 😊Trustindex verifies that the original source of the review is Google. Julie helped us for the second time with our new mortgage and moving house. She is always amazing and extremely accommodating. We would never use anyone else now, I could not recommend her enough!! Thank you so much for all your hard work Julie! XxTrustindex verifies that the original source of the review is Google. As first-time buyers, we had a lot of questions and uncertainties, but Julie has been absolutely fantastic throughout the entire process. She’s incredibly helpful, knowledgeable, and patient - always happy to explain things clearly and guide us every step of the way. Thanks to her efficiency and support, we received our mortgage offer within just a few days after submitting our application. The whole experience has been smooth and stress-free, and we couldn’t have asked for better service. Highly recommend!Load more
