Caring about our customers
Here are some of the comments we’ve received recently from happy MAPIO Financial customers.
Julie at MAPIO did an incredible job arranging our mortgage. We were so happy with the service we received and would recommend Julie to anyone – she’s lovely, professional and so knowledgeable! She really did take the stress away from our move. Would highly recommend. Thank you so much again!Lucy Goodall (October 2024)
Julie helped us with our mortgage for our home move. She was really good at explaining the process and answering all our questions no matter how silly they would seem. She also kept us updated and as a special touch enquired about our progress even when the matter from her end was completed. She was really really helpful in what is usually a stressful time. Thank you and I would happily recommend Julie to my friends/family.Saurabh Thakore (September 2024)
Julie Taylor was recommended to us by some friends. From the off she has made the whole process so simple. We are first time buyers so we had no experience, Julie has been great at putting everything into Layman’s terms, breaking everything down into manageable steps, and keeping us updated every step of the way. She has gone above and beyond what we expected, even helping us with the agents and solicitors. Any queries we have had she’s responded swiftly and always in the most friendly manner. Could not recommend Julie enough, thank you for all your help, Lou & Wayne (first time homeowners 😊)Louise Percival (September 2024)
My partner and I had Julie from Mapio Financial helping us throughout the process of buying our first home. Julie was just fantastic, she answered every stupid question we had and she was always there whenever we needed some guidance. Her communication and patience with us was just outstanding, and I’m so happy we had someone as lovely and down to earth as her advising us through this process. I would highly recommend her – 5⭐️ ! ☺️Kate Leahy (June 2024)
Julie at MAPIO is absolutely wonderful and frankly fantastic at her job. I’m quite a complex case with different types of incomes and I tend to ask A LOT of questions to explore as many avenues as I can. Julie has got back to me really quickly every time, given me thorough and well studied answers. Julie is attentive, patient, kind, and really friendly. I cannot recommend more highly. Thank you Julie!Caroline Craven (May 2024)
My partner Chloe and I went to Julie Taylor for help in buying our new home in York. She was fantastic. She found mortgage and insurance deals that worked for us, guided us through the whole process and went above and beyond to help at every turn. Julie was also exceptionally kind and considerate. We are now in our dream home – largely thanks to Julie. She is a star. Thank you Julie.Simon Walton (May 2024)
My partner and I came to Julie at MAPIO with a view to get a bit of info on a mortgage as first time buyers and in just over 3 months we have our home and are settled in. Julie was extremely helpful throughout the entire process through a mixture of face-to-face and video calls at times and dates that fit around our work lives. Julie went above and beyond and made everything simple and understandable. With her help we were able to get a property that we never would have thought possible. I would recommend Julie and MAPIO to anyone looking for mortgage advice and we will definitely be returning for advice we need in the future!Piers Mansell (April 2024)
Julie was fantastic to deal with and made the whole mortgage application process so easy and straightforward. Would have no hesitation in recommending her, and MAPIO!Luke Ellis-Edwards (March 2024)
Julie has been fantastic for me, I really couldn’t have asked for more. I’ve had lots of things arise throughout my application and Julie has always been quick and reliable in answering all my queries. She’s always made sure I fully understood everything and made sure I got the best possible deal available to me.Sam Wass (March 2024)
I’ve been dealing with mapio finance for nearly 6 years now and I couldn’t be happier with the service they have provided. John and Julie have made every process seem effortless, and nothing is too much trouble. I would highly recommend.Laurie Evans (March 2024)
Can’t thank MAPIO enough, Julie was very professional yet very approachable and gave sound advice and also in the final months she updated and got my mortgage offer revised countless times saving me lots of money, if you want to save money check out mapio and Julie was brilliant.Lee (February 2024)
Julie was really helpful during the process of preparing for a mortgage, throughout the application process and after the offer was made. Couldn’t have asked for more. Great advice and support throughout.Alex Bailey (February 2024)
Julie (MAPIO) was an absolute pleasure to deal with and what a fantastic decision I made in deciding to let her deal with my financial affairs. My particular position in the housing market was quite complex due to my age and occupation but Julie worked tirelessly and quite quickly sourced me a suitable mortgage. She showed professionalism throughout and unlike some always kept me updated and in the loop, a very important factor when trying to purchase a property your determined to get ! I would have no hesitation in recommending Julie Taylors services, first class from start to finish.Gary Penrose (January 2024)
Julie is a great mortgage advisor. She put me at ease and talked through my options. Wonderful service and would deal with againAmanda Smith (December 2023)
Myself and my partner have used Julie since day one. Julie has lots of knowledge and guided us to make the right decisions. She made the whole process feel a lot easier and everything went smoothly! Thank you very much for helping us and making everything a lot more simple! See you very soon. Becky and Jonny Update from 17th nov 23- It’s been years since we have seen Julie and she remembered us instantly. Julie explained all the different options perfectly and made the process of remortgaging extremely easily. Thank you for being here for us, see you again soon.Becky Black (November 2023)
Julie at MAPIO was amazing from start to finish! We were recommended Julie for securing our mortgage from close friends and we were not disappointed! As first-time buyers we were nervous about buying and the whole process, but Julie provided guidance throughout, taking huge amounts of pressure off of us. From last minute appointments and emails to getting us the best mortgage deal as rates began to drop whilst we waited for solicitors to do their checks. The entire mortgage process was smooth and stress free and Julie communicated clearly and quickly throughout (unheard of when buying a house really!) We cannot thank Julie enough for all she has done helping us in securing our first home and cannot recommend Julie and Mapio enough!Lauren Rawlins (November 2023)
Julie was amazing with the help and support she provided. Sorted a last minute agreement in principle for us working rather unsociable hours to help us secure the property we wanted, and guided us through unknown waters as first time buyers. Couldn’t recommend the service she provided more!James Abraham (September 2023)
Julie was incredible from start to finish, fitting us in for last minute appointments to beat rate increases, guiding us through the whole house buying process as first-time buyers, and generally making the entire mortgage application process as smooth as it could be. Julie also went above and beyond researching insurance options for us, managing to find us the best coverage options to suit our budget. We can’t recommend highly enough.Ruan Guy (August 2023)
Julie was absolutely fantastic at helping me secure a mortgage. Throughout the process, Julie ensured she explained everything thoroughly so that I understood the different steps. Julie sent regular updates and often checked in to see if I had any questions or needed any further support. She offered convenient calls to suit my busy work schedule which I really appreciated. Julie went above and beyond, and I could not be more grateful for all of her help and support. I wouldn’t hesitate to recommend Julie and MAPIO Financial Services. A huge thank you! RoseRose Newson (July 2023)
Julie has been an absolute star helping us with our mortgage and life insurance. I have used Julie’s services several times and she always gone the extra mile to find the best deals and explain these in an easy to understand way. I can’t recommend her highly enough.Mark (June 2023)
We recently purchased a property and the mortgage advice we received from John was accurate, helpful and clear. He helped us with some complex issues and was incredibly patient despite our application being very time consuming in the end. We really appreciate the effort he put in to helping us through the application and wouldn’t hesitate to recommend MAPIO or use them again.Lilly Taylor (June 2023)
We have remortgaged with John a couple of times now, and even though we ended up having to deal with HSBC direct this time, he was still very helpful. Would definitely recommend.Mike Sowerbutts (May 2023)
Excellent all round service. Julie clarified everything, thank you again!!Ben Redpath (May 2023)
Julie has been amazing and went above and beyond for me! Thank you so much!Sophie Banks (May 2023)
Julie helped me get my first-time buyers mortgage and protection and I cannot thank her enough on what was an eventful journey (thanks to the mini-budget). She explained everything to me and was on the end of the phone at any time to answer any questions, I cannot recommend Julie and MAPIO enough.Jonny Ham (May 2023)
We would like to express our heartfelt gratitude to all of the team at MAPIO Financial who supported us through buying and selling our property. Our mortgage advisor, Julie Taylor, was incredible and amazing as she supported us through every step of the mortgage application process, ensuring we understood all of the jargon, while securing us the best rate using specialist software. Julie also supported us in our application for life insurance, while also helping us to complete the many solicitor forms associated with buying a property – this was a great help! We had full confidence throughout the house-buying process that we were being given the best possible advice. Julie brings a down to earth, honest and compassionate approach that makes you feel immediately at ease and reassured – she really does know her stuff and you cannot put a price on years of expertise and knowledge! We would highly recommend MAPIO to anyone seeking financial advice or needing support in buying a house – you won’t be disappointed! We’d give 10 stars if we could – what an outstanding service!! Thank you for all your help and support! Richard & SophieRichard Dearden (April 2023)
We have been working with Julie for a few years now and she has helped us with both house purchases and remortgage and also helped us with life insurance and critical illness cover. The service and expertise we’ve received from Julie has been exceptional – we have no doubt that she gives outstanding advice specific to our situation. She always takes time to discuss any changes in circumstances, what we are wanting to achieve and talks us through the different options. Nothing is ever too much trouble for her, and we have regularly contacted her for her advice. Julie is absolutely the best advisor we have come across, and we regularly recommend her services, and will not hesitate to come back to her in future.Alethea Morton (April 2023)
John was recommended to me by a friend who had used MAPIO twice and as someone who is a FTB getting a recommendation or guidance in any direction can be a huge weight off your shoulders. This weight was even more removed when I spoke to John for the first time with a 1 hour introductory call. In that short time frame he managed to add clarity to every aspect of the home buying process, give me a clear and understandable set of expectations and most importantly for me, a very clear roadmap filled with next steps. Perhaps most impressively me and my partner have not only 1 but 3 sets of circumstances that make the buying process a minefield of complexity. John however didn’t have any problem hearing the circumstances and being able to instantly identify the problem and match it with a solution to calm any worries on my end. I left our call with a very very clear vision and understanding.James Drake (April 2023)
Julie was so great with our most recent house purchase. Helpful advice, spotted a few problems before they happened and also maintained brilliant communication throughout. Thoroughly recommended!Joe Rowland (March 2023)
At a very uncertain time in the mortgage market with rates moving all over the place John worked really hard to find us the best possible deal. When rates came down again in the new year he got us an even better rate on the same product a few weeks before we exchanged – resulting in thousands of pounds of savings over the 5 year fixed term. John knows everything there is to know about mortgages and patiently answered all of our questions. His primary concern was always making sure that the mortgage was a good fit for us. In addition he was always quick to respond to enquiries and kept us updated every step of the way. I would not hesitate to recommend MAPIO Financial to anyone. I will be coming back in the future for anything mortgage related. Fantastic service.Daniel Adams (February 2023)
I worked with Julie Taylor at MAPIO Financial to get my recent mortgage offer and I couldn’t recommend her more highly. Julie is highly professional and amazing at what she does, plus she’s a real joy to work with. I was a ‘challenging’ case from the start, but Julie very quickly scoured the market and found the best deal possible for me. She then went well above and beyond my expectations of customer service when the product was being pulled from the market at short notice. She pulled out all the stops to get the application in and held the company to account in getting it secured despite a massive backlog. Huge thanks, much appreciated!Anna Shouksmith (February 2023)
Julie has been amazing from start to finish. This is the 2nd time we have used Julie following our house move a few years ago, so we knew she would be amazing and she didn’t disappoint. Right from the first moment when she fitted us in at super short notice to make sure we didn’t lose a mortgage rate through to completion – 5*Paul Everson (February 2023)
Julie our adviser was through and dedicated to finding us the best possible package for our specific circumstances and worked tirelessly to find it. Thanks Julie. Can’t recommend you enough 🙂Aron Tindale (February 2023)